11-2024 YunExpress - yuntrack logistics Feedback for Europe

[Kiriakos GR]

This is a new experience for sharing about YunExpress China.

Goods for transport:
Gross Weight  4.0KG   
Carton size: 45*30*18CM
Volume weight: 4.86KG

Cheapest available Express option -----  YunExpress China  =  Freight: €43.15 (With out VAT)
Second available Express option ----- DHL  Freight: €85.43 (With out VAT)
 
By selecting YunExpress for the obvious reason, as soon the tracking activated, I did realize that Last mile distributor for EU this is DHL ecommerce. 

I did some web search about YunExpress China, and this is a invisible logistics, a middle man for cargo booking.

I did some web search about DHL,  for international shipping from China to Europe, they have develop the service named as DHL ecommerce, when at the background they use all available resources of  DHL Express.

And my first question is of why,  DHL did not give first the better price, so to take the job.
And they did prefer to get the job for a lesser price, by using as front man the YunExpress ?

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YunExpress - yuntrack website, this notify me about the last mile distributor, and new tracking code, as soon my package this arrived at the first sorting center, within China mainland.

Original tracking number YT24313212550xxxxx  this is still active for mainland tracking,  but as soon this package becomes airborne, DHL code JVGL06328843001070xxxxxx this will become fully active.

YunExpress - yuntrack website, shown that my package were collected from the shop, within 24 hours delay.
And this is a proof that tracking updates at YunExpress website they are not that frequent. 

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Status:

December 4     13.40 pm  Delivered (Total 16 days )
December 3    12:16 pm   The shipment has arrived in destination country Greece - SPATA
 
November, 28  2:09 am    Arrival and departure from Germany (Feucht) / Nuremberg
November, 27  5:00 am    Departure from the international sorting center ZLB (Zaltbommel) NL
November, 26  3:06 pm    Processed at the sorting center DHX (The Hague) NL
November, 26  3:04 pm    DHL Rozenburg South Holland / Netherlands

November, 25 18:27  Delivered to local carrier
November, 25 18:14  Departed from facility
November, 24 15:33  Clearance processing completed - Import (NORTH HOLLAND, NL)
November, 24 14:33  Arrived at sort facility - Yun Express ( Netherlands EU)

November, 23             International flight has departed -> EU 
November, 22            Arrived at the origin international airport CN
November, 21            Shipment is in transit to next facility CN
November, 20            Departed from sort facility  CN
November, 19            Arrived at origin facility   CN
November, 18,2024    Shipment information received  CN
   
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Website links:
https://www.yuntrack.com/parcelTracking?id=
https://my.dhlecommerce.nl/home/shipments/incoming

[Kiriakos GR]

This is a short note about DHL and parcel tracking for EU.

DHL eCommerce tracking codes, they cannot be tracked due DHL Express portal.
DHL Group, this has now divide electronic services alone, at nine groups.
Its DHL portal this requires different logging credentials.
 
For a minute I thought to register at DHL portal, DHL eCommerce and I did fall in to problems.
Registration succeed, but at trying to enter my address at this account, my postal code was not recognized because it was from Greece ... postal code field was marked as RED = dead-end.   


For a minute I thought to register at DHL portal, DHL Express for home-user / visitor account.
But this portal, does not have unified parcel tracking system, with DHL eCommerce.

The quick conclusion.
Just use for tracking purposes alone the web link, this provided from YunExpress about DHL eCommerce.
And do not even bother to register at any specific DHL portal, these are tailored for business customers only.

[Kiriakos GR]

Confirmation December 4  13.40 pm  Delivered 

But here is one issue which I faced, and this caused first delivery attempt to fail.

No one from Athens - Greece, updated DHL eCommerce tracking, that the parcel this is transferred to Volos.
No one from Volos - Greece, updated DHL eCommerce tracking, that the parcel this is loaded for delivery.

Over the sticker with customer contact information (mobile phone number),  they had glued another sticker with generic DHL data.
First delivery failed,  because suddenly the DHL van came to my address with out of me to be here, because I was not expecting them.

The REAL PROBLEM, the incompatibility between tracking systems of  DHL eCommerce and  DHL Express (which this moves the parcel / last mile delivery).
I did report my adventure at DHL eCommerce Greece, due electronic form, and expecting an answer due email.

In conclusion, I solved my problem by talking to the driver directly, and we arranged second delivery attempt at the same day.
He did call my stable phone line, because my telephone number this is also written at my mail box over the wall.
And I did find the unanswered call and his own mobile number. 

But honestly I do wonder, whom master mind within DHL, he organized such a poorly designed delivery system?