ITTSB.EU Blog Forum

ITTSB Blog Specific => ITTSB - Small projects by Kiriakos & User reviews => Topic started by: Kiriakos GR on July 14, 2022, 09:52:13 AM

Title: CORSAIR RM750X exlode due water loop leakage = No Repair / No Warranty
Post by: Kiriakos GR on July 14, 2022, 09:52:13 AM

I did visited today CORSAIR on Facebook, and I found this story posted.

One father from Sri Lanka complained to CORSAIR that  RM750X of his son computer, this explode when this computer were waked from sleep mode.
CORSAIR notified the man from Twitter after review of customer pictures, that this was his fault.

Let's examine the crime scene and learn something from it.

The damn modern Gaming PC case, it is designed so PSU this be mounted in the bottom of the case,  older design was mounting the PSU on Top of the case.
Nowadays any water loop leakage, due our planet gravity it will force all liquids to be accumulated over the PSU.

1) At the specific crime scene, we have accumulation of liquids due drip,  at the right corner of the PSU, side of DC rails connectors.   
2) We can also freely speculate, that this PSU were mounted upside-down = DC fan this were facing upwards.

In conclusion we have here two strokes of bad luck.
a) Water loop leakage
b) PSU mounted upside-down

CORSAIR here this correctly advised the customer that entire accident caused due his own fault.
This PSU lost it chance getting repaired because the caused ark flash this in did destroy several sensitive to static electricity components.
Additionally we cannot even thought of warranty activation, when they are so many mistakes made from the customer end.

Solution:  
Never aloud to your Son, this practicing the computer builder, if you do care of computer parts replacement within warranty period.
Pay a Professional computer builder instead, so to have someone to toss at him the responsibility.
Even Professionals they do mistakes, but not the childish ones.   

Title: Re: CORSAIR RM750X exlode due water loop leakage = No Repair / No Warranty
Post by: overvolt on July 17, 2022, 09:44:02 PM

Quote from: Kiriakos GR on July 14, 2022, 09:52:13 AM

Even Professionals they do mistakes, but not the childish ones.   

This is true  :)
We do not skip to read products documentation.

But CORSAIR written instructions, they are lacking definition.
They simply say: Follow the directions in your chassis manual and install the power supply with the screws provided.

They are helping confusion to spread at inexperienced hobbyists.   :-X